FAQ


 FAQ

This FAQ has been created to guide you through the process of buying fine art and art prints from our online store. If there are any other questions that we have not answered here, don’t hesitate to contact us!

 

* CRISTINA, DO YOU TAKE ALL THESE PHOTOS YOURSELF?

Yes!  Every listing in Cristina Photo Store features photography that I have taken with my camera during my travels and designs I have created myself.

So all photos you see are 100% unique and exclusive to Cristina Photo Store.

 

* WHAT'S AN OPEN EDITION?

An open edition is a print produced with no predetermined limit to the number of copies that might be made. Cristina's open editions are initialed by her en verso (on the back). We currently offer only three print sizes as open editions (8x10", 11"x14", and 16x20").

* WHAT'S A LIMITED EDITION?

A limited edition is a limited run of artwork which is numbered and signed by the artist. The limited number of prints in an edition yields a collectible piece of art.  Cristina signs and numbers all limited edition prints en verso (on the back) and they come with a signed and numbered certificate of authenticity. We currently offer up to three print sizes per image as limited editions. Prices are graduated so that as the edition sells out, the price increases. Once an edition sells out, it is closed forever and will no longer be available.

* ARE YOUR SIZES IN INCHES OR CENTIMETERS?

Inches.

 

* HOW DO I KNOW IF THE PRINT I WANT IS ORIENTED HORIZONTALLY OR VERTICALLY?

At the top of each product page, right under the title, there is orientation info that indicates horizontal or vertical.


* DO YOU SELL YOUR FINE ART PHOTOGRAPHS AS DIGITAL FILES?

Sorry, we do not sell our photographs as digital downloads.  Prints only.

 

* ARE THESE PHOTOGRAPHS AVAILABLE AS CANVAS OR OTHER TYPE OF WALL DECOR?

Yes.  All photos are available as a gallery wrapped canvas, metal, and wood as a custom order.  We also consider special requests such as acrylic.  Please contact us directly with your requirements.

 

* WHAT IS THE DIFFERENCE BETWEEN AN OPEN EDITION AND LIMITED EDITION PRINT?

Wall art comes in all shapes, sizes, formats, and editions.  

A limited edition print is so named because its run - the number of these prints that are created and sold - is limited to a specific number, say 100 or 20.  The print may or may not be signed by the artist, and if so, will be of increased value.  It also may or may not include a Certificate of Authenticity, a piece of paper or form that lists out the run size, the number of your print in the run, and information on inks and paper, and the date that the print was created.   Sometimes, but not always, limited edition prints are created with archival quality inks on archival quality substrate - paper or canvas - and if so, the artist selling the print will make sure to inform you of this, since these archival quality materials ensure a superior product that will last a much longer time.

An open edition print has no limit on its run, and frequently, it can be created in the hundreds or the thousands.  It also costs less, and more likely you will find it in retail stores.

 

WHY ARE THE LARGE, LIMITED EDITIONS SO MUCH MORE EXPENSIVE THAN THE SMALL, OPEN EDITIONS?

The short answer is, prices vary because Cristina Photo Store offers open edition and limited edition prints.

When Cristina first made her work available to the public as only large, limited edition prints, people started asking her if she'd consider making a more affordable option. She wanted to give more people the ability to own her work in some form, so she came up with the idea of a small, open edition that she could offer at a significantly lower price than the large, limited editions due to sheet paper size, bulk printing rates, and open edition nature (see the two Q's above for an explanation of open editions and limited editions). The large, limited edition prints can not be produced with the same cost saving parameters as the small, open edition prints, and therefore are more expensive.

A limited edition print is signed, printed on museum archival quality using archival inks, and accompanied by a Authenticity mark will cost more than an open edition print, simply because it has been in more direct contact with the artist.  Archival quality materials ensure a superior product that will last a much longer time.

Open edition are printed on premium professional acid-free photographic paper with a lustre finish, which has beautifully saturated colours, a subtle texture, and a slight sheen without being glossy.

The image will also be lustre coated for protection.  Lustre Coating protects against UV exposure, and common over-spraying found in home and office environment.  The rich, enhanced sheen of this professional finishing service shields your photographs from the elements without interfering with the image.

Open edition prints are terrific way for people of all budgets to add art to their walls and lives, and it is a major reason why Cristina licenses her work to be created as wall art home decor.

Art belongs in all of our lives, regardless of income, and open edition prints make fine art a reality for more people.

So, which to buy?  It is up to the individual consumer.   Limited or open edition, signed or unsigned, Cristina Photo Store's prints enable people of varying budgets and economic lifestyles to enjoy fine art.

 

* HOW DO YOU SHIP THE PRINTS?

The open edition prints are carefully packaged in a sleeve with double corrugated board and shipped in a sturdy flat cardboard mailer. The large, limited editions are carefully rolled in a tube, and the tube is shipped inside an additional heavy duty tube.

 

* DO THE COLOURS/TONES OF THE ACTUAL PRINTS LOOK LIKE THE IMAGES WE SEE ONLINE?

We have made every effort to ensure fidelity between the images you see on our site and the final prints. However, since the colours you see depend on your computer monitor settings, we cannot guarantee they are 100% accurate. Personally, we think they look even better in person.

* I WANT A PRINT FROM AN EDITION THAT IS SOLD OUT, CAN YOU MAKE ONE FOR ME?

No. Unfortunately once an edition is sold out, it's closed forever.  Sorry!

 

* HOW MUCH DO I HAVE TO PAY FOR SHIPPING?

Please note that all photographs quoted on the website DO NOT include delivery. The cost of delivery will be calculated after purchase depending on your location.

Also, our prices do not cover the International customers local taxes (ie. any import taxes or sales taxes you may have in your country). Any such taxes or fees imposed by your country will be collected by the courier before releasing your order to you.

 

* DO YOU SELL FRAMES ONLINE?

No, unfortunately not. We sell only the art prints online, shipped in tubes. We had to many frames that was broken during shipments so we had to stop. But our sizes are standard so you can buy frames at any art store.  Stores we suggest to find frames: Michaels Arts & Crafts, Ikea, Wal-Mart, De Serres, Chapters/Indigo. 

For all fine art photographs larger than 11x14 we recommend getting them professionally framed. Please note: We are not responsible for any damaged fine art photographs during the framing process.

 

* I HAVE A SMALL SHOP AND I WOULD LIKE TO CARRY YOUR PHOTOGRAPHS IN MY STORE.

We are now accepting wholesale orders only on our open editions.  Email us and include your shop information and website, and we will send you our wholesale rates and price lists.

 

* DO YOU OFFER DISCOUNTS ON YOUR LIMITED EDITION PHOTOGRAPHS?

We're a small business operated by an independent artist. We're committed to producing high quality art at an affordable price. Our range of editions (both open and limited) offers options for various budgets. The prices you see on our site are already our best prices. Given the affordability of the open editions and the nature of limited editions, we can not accommodate requests for additional discounts (even for orders with multiple prints).

 

* DO YOU DO COMMISSIONED PRINTS FOR OFFICES, HOTELS, BOARDROOMS, AND/OR RESTAURANTS?

Please contact us directly with your requirements, we can provide sets of prints with common subjects or themes to suit the location.  Covering styles from contemporary to the classic darkroom 'look' black and white prints, we provide a range of original decorative photography and landscape fine art prints for interiors and commercial premises. 

All the photographs in our store are available as fine art prints at custom sizes to suit your needs and enhance the mood you are creating. Cristina Arce is happy to accept direct commissions for specific work and locations.

 

* CAN I COPY OR USE THE IMAGES FROM THIS WEBSITE ON MY OWN WEBSITE, BLOG, BUSINESS CARD, ETC.?

No. All rights to all the images on this site are reserved by Cristina and are protected by international copyright laws. Images that we share on this site are for informational purposes only and may not be used in any way without Cristina's prior permission.

* IF I BUY A PRINT OR A PIECE OF ORIGINAL ART, CAN I MAKE A COPY OF IT?

When you purchase a print or a piece of original artwork, you do not purchase the copyright or the right to reproduce the image in any form: You purchase only a physical copy of the image. You may not use or copy any images for any reason without prior permission, even if the use is noncommercial, not for profit, educational, or for your own private use.

 

All are original works by CristinaPhotoStore photographer Cristina Arce and are absolutely unique.

Search our store